As many of you know, I was hired last summer, to work at a
salon about one block from my home. Having just moved to Arizona;
however, my licensure was not local and needed to be transferred. I checked into the process and found out that
the only way for this to occur would be to sit for the National Certification
Board for Therapeutic Massage and Bodywork (NCBTMB).
Happily, I sent away my stuffed packet of documents and a
couple of hundred dollars. My expected
wait was 6-8 weeks. Well, as would happen, that time came and went. No letter from the NCBTMB.
At three months I called and was told that they’d moved
their headquarters from North Carolina to Chicago, so everything was
taking longer than usual. I called back
in three weeks. At that time I was
informed that they had no record of my former call, but that they would have a
supervisor call me back in 3-7 days.
Ten days passed with no call & no message on the
machine. So I called again, and was told
that it is, in fact, not 3-7 days, but rather 7-10 days. I got angry. I informed the woman on the other end of the line that I had now lost my
job because of their ineptitude. I asked
to speak to a supervisor, RIGHT NOW. She
asked me to hold. A few minutes later
she returned to inform me that there was a document in question. But when I asked which one she said she
didn’t know. So there I sat trying to
convince this person to find out, so that I could resolve the issue. Her response…“I’m not authorized to tell
you, but we’ll have a supervisor contact you.”
So I waited some more. A couple of weeks later I called, and emailed, this company to tell them
that if I didn’t get either my letter of approval or an explanation of why it
had taken six months, I would be contacting the Attorney General.
One week later my paperwork arrived. It consisted of a single piece of paper – the
same piece of paper that everyone receives. It told me that I had been approved to sit for my boards, and told me
who to call to schedule my examination. That’s
it. There was no further letter of
So, I’m taking my exam this Friday. And you know what? After all of that, I’m actually nervous. I wasn’t nervous a month ago. But as soon as that slip of paper arrived, I
swear I forgot all I know about anatomy, physiology, and of course,
kinesiology. So, off I go to study. I’ll be posting a snippet tomorrow, but
mostly I’m going to sit around here staring at muscles for a few days.